Collaborative Quality Improvement Plan

Access to mental health and addiction services statistics

Improving overall access to care statistics

increasing overall access to preventative care statistics

cQIP Change Initiatives

Increase the utilization of Health Chat as a single Navigation solution for healthcare providers in C-K

Implement the Pathway2Care Team

Referral process to BestCare and Pulmonary Function Test (PFT) from Primary Care

Area of Focus	Process Measure	Project Status	Progress
Improving overall access to care in the most appropriate setting	# of primary care teams where project is operationalized; # of completed evaluations	In Progress	Process operationalized at all 4 primary care teams, evaluation is being wrapped up

Implement OCEAN eReferral for Home Oxygen

Area of Focus	Process Measure	Project Status	Progress
Improving access to care in the most appropriate setting	# of referring organizations testing the eReferral; # of evaluations completed	In Progress	2 organizations have tested the eReferral (EMS, CKCHC), exploring CKHA; conducting an evaluation is pending

Implement a pilot for 211 Community Connections Team

Area of Focus	Process Measure	Project Status	Progress
Improving overall access to care in the most appropriate setting	# of unique patients served by Pathway2Care Team	In Progress	2 organizations have tested the eReferral (EMS, CKCHC), exploring CKHA; conducting an evaluation is pending

Increase Red Cross's Let's Go Home (LEGHO) Program utilization

Develop a website page for navigation to cancer screening in C-K (for each cancer screening)

Implement monthly Pap clinics for patients who are not attached to a primary care provider