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Know where to go this Holiday Season

Each year, the holiday season brings with it a higher volume of health care needs in the community with, at times, fewer resources due to reduced hours for some health care providers, as well as sickness. This can lead to unnecessary visits to hospital emergency departments and longer-than-usual wait times as a result.

This page includes a list of holiday hours for some of our partners that have altered hours, as well as tips to prevent illness, particularly the flu. Click on the organizations below for a list of holiday hours. 

primary care
Chatham-Kent Community Health Centres

*For all CKCHC sites (Chatham, Wallaceburg and Walpole Island):

Monday, December 23
9am-8pm (Walpole Island) 
9am-4:30pm (Chatham/Wallaceburg)
Tuesday, December 24 – 9am-1pm
Wednesday, December 25 – CLOSED
Thursday, December 26 – CLOSED 
Friday, December 27 – 9am-4:30pm 
Monday, December 30
9am-8pm (Walpole Island) 
9am-4:30pm (Chatham/Wallaceburg)
Tuesday, December 31 – 9am-3pm 
Wednesday, January 1 – CLOSED

Chatham-Kent Family Health Team

*For all CKFHT sites:

Tuesday, December 24 – 8:30am-noon
Wednesday, December 25 – CLOSED
Thursday, December 26 – CLOSED 
Friday, December 27 – 9am-4:30pm 
Monday, December 30 – 9am-4:30pm
Tuesday, December 31 – 8:30am-noon 
Wednesday, January 1 – CLOSED

Thamesview Family Health Team

Grand location office hours:
Tuesday, December 24
– 8:30am-noon
Wednesday, December 25 – CLOSED
Thursday, December 26 – CLOSED 
Friday, December 27 – 8:30am-4:30pm
Monday, December 30 – 8:30am-4:30pm
Tuesday, December 31 – 8:30am-4:30pm
Wednesday, January 1 – CLOSED

Emma location office hours:
Tuesday, December 24
– 8:30am-noon
Wednesday, December 25 – CLOSED
Thursday, December 26 – CLOSED 
Friday, December 27 – CLOSED
Monday, December 30 – 9:30am-noon
Tuesday, December 31 – 9:30am-noon
Wednesday, January 1 – CLOSED

Wheatley location office hours:
Tuesday, December 24
– CLOSED
Wednesday, December 25 – CLOSED
Thursday, December 26 – CLOSED 
Friday, December 27 – CLOSED
Monday, December 30 – CLOSED
Tuesday, December 31 – CLOSED
Wednesday, January 1 – CLOSED

*Please call for specific physician and nurse practitioner hours.



Tilbury District Family Health Team

Tuesday, December 24 – 9am-noon
Wednesday, December 25 – CLOSED
Thursday, December 26 – CLOSED 
Friday, December 27 – 9am-noon 
Monday, December 30 – 9am-noon
Tuesday, December 31 – 9am-noon 
Wednesday, January 1 – CLOSED

hospital
Chatham-Kent Health Alliance –
Chatham and Wallaceburg

Emergency Department – Open 24 Hours daily

Routine X-rays, EKGs, ultrasounds, etc. – not available December 25, 26 and January 1

Outpatient Rehabilitation – Closed December 23-27 and January 1

Outpatient Mental Health and Addictions – closed December 25, 26 and January 1. Office closing at 4pm on December 24 and 31.

Outpatient Lab – closed on December 25, 26, 31 and January 1

Patient Appointment Office – closed December 25, 26 and January 1

Ambulatory Care – Chatham – closed December 25, 26 and January 1

Ambulatory Care – Wallaceburg – closed December 24, 26, January 1 and 2. Open December 31 from 8am-4pm

Oncology – closed December 25, 26 and January 1

Hemodialysis – closed December 24 and January 1. Will open on Sunday, December 22 and Sunday, December 29

The hospital will be staffed on all days to meet the needs of inpatients and emergencies. Click here for a complete listing of holiday hours at the Chatham-Kent Health Alliance.

community services
Chatham-Kent Hospice

Open 24/7



St. Andrew's Residence

Office closed December 25, 26 and January 1



Erie St. Clair LHIN Chatham Clinic

December 24 – 8am-6pm
December 25 – 8am-4pm
December 26 – 8am-4pm
December 27 – 8am-6pm
December 28 – 8am-4pm
December 29 – 8am-4pm
December 30 – 8am-6pm
December 31 – 8am-6pm
January 1 – 8am-4pm

Alzheimer Society of Chatham-Kent

December 25 – Closed
December 26 – Closed
January 1 – Closed
*Hours and program run as usual all other days

 

You can also visit ErieStClairHealthline.ca for other non-emergency local health care options over the holidays. 

 

Telehealth Ontario

Telehealth Ontario is a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week.

Toll-free: 1-866-797-0000

Toll-free TTY: 1-866-797-0007

If at any point you believe you are having a medical emergency, please call 9-1-1.

 

 

What you Need to Know about the Flu

sick woman laying on couch

Anyone can get the flu so it’s important to take precautions to protect yourself and others. This includes getting a flu shot.

Anyone with an underlying health condition is more vulnerable to the effects of flu and has a greater chance of being hospitalized. The flu shot is your best defense and is available from your family physician or nurse practitioner, pharmacies, public health unit, and through a variety of flu clinics in your community.

Fight the Flu – How to Avoid Getting or Spreading the Flu

  • Get a flu shot
  • Wash your hands often
  • Cover your mouth when you cough or sneeze
  • Don’t touch your face
  • Stay home when you’re sick
  • Clean and disinfect surfaces and shared items

Flu vs. Common Cold

The symptoms of the flu and the common cold can be very similar but, unlike a case of the common cold, the flu can lead to serious health problems like pneumonia. Use this chart to help determine if you have a cold or the flu.

flu versus the cold symptoms